Effective Date

17-Jun-26

1. Introduction

Shakrasya Services Pvt. Ltd. (“Shakrasya“, “we“, “our“, or “us“) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.

As a specialized Talent Acquisition, Executive Search, Talent Intelligence, and Workforce Advisory firm serving the Insurance, Reinsurance, Insurtech, and Insurance Distribution sectors, we recognize the importance of responsible data handling and maintaining the trust of candidates, clients, business partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit our website;
• Submit inquiries through our website;
• Engage with us as a candidate, client, employer, consultant, or business partner;
• Participate in recruitment, executive search, workforce advisory, or talent intelligence activities; or
• Communicate with us through any business channel.

This Privacy Policy applies to all visitors of www.shakrasya.com, candidates, clients, prospective employers, service providers, and business partners who interact with Shakrasya.

2. Information We Collect
3. Information Provided Directly by Users

We may collect personal information that individuals voluntarily provide to us, including:

• Full name
• Email address
• Telephone or mobile number
• Company name
• Organization details
• Job title and professional designation
• Inquiry details and business requirements
• Information submitted through website forms
• Any other information voluntarily shared with us

1. Candidate Information

As part of our talent acquisition and executive search activities, we may collect and process candidate-related information, including:

• Resume or Curriculum Vitae (CV)
• Employment history
• Professional experience
• Educational qualifications
• Professional certifications and licenses
• Skills, competencies, and career achievements
• Compensation and remuneration information
• Notice period and availability details
• Career aspirations and preferences
• Interview feedback and assessment information
• Professional references where voluntarily provided
• Information made publicly available through professional networking platforms and public professional sources

1. Automatically Collected Information

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
• Referring websites
• Date and time of access
• Technical logs and diagnostic data

This information helps us maintain website functionality, security, and performance.

1. Communication Information

We may retain records of communications with individuals and organizations, including:

• Email correspondence
• Meeting notes and records
• Inquiry submissions
• Business communications
• Contact history
• Feedback and service-related communications

3. How We Use Information

We may use personal information for legitimate business and professional purposes, including:

• Conducting talent acquisition and executive search assignments;
• Identifying, assessing, and evaluating candidates;
• Matching candidates with suitable employment opportunities;
• Delivering talent intelligence and workforce advisory services;
• Supporting client engagement and project execution;
• Managing professional and business relationships;
• Responding to inquiries and requests;
• Communicating relevant opportunities and business updates;
• Administering and improving our website and services;
• Maintaining business records;
• Preventing fraud, misuse, and unauthorized activities;
• Protecting the security and integrity of our systems;
• Complying with legal, regulatory, and contractual obligations; and
• Enhancing the quality, effectiveness, and delivery of our services.

We process personal information only to the extent reasonably necessary for these purposes.

4. Recruitment and Talent Pool Database

As part of our executive search and recruitment activities, Shakrasya maintains a talent database containing professional profiles of candidates and industry professionals.

Candidate information may be:

• Stored within our recruitment and talent management systems;
• Used to evaluate suitability for current assignments;
• Considered for future employment opportunities that may align with a candidate’s profile and interests;
• Shared with relevant clients and prospective employers strictly on a need-to-know basis and only where appropriate for recruitment purposes.

Candidates may request updates, corrections, or removal of their information from our recruitment database. Such requests will be reviewed and implemented where reasonably practicable, subject to legal obligations, legitimate business requirements, and record-keeping obligations.

5. Lawful Basis for Processing

Shakrasya processes personal information in accordance with applicable laws and legitimate business requirements.

Depending on the circumstances, personal information may be processed based on:

• Consent provided by the individual;
• Performance of a contract or pre-contractual recruitment activities;
• Legitimate business interests relating to talent acquisition, executive search, workforce advisory, and professional services;
• Compliance with legal and regulatory obligations;
• Employment and recruitment-related requirements; and
• Protection of lawful business interests.

Where applicable, our data processing practices are intended to align with relevant provisions of the Digital Personal Data Protection Act, 2023 (India) and other applicable laws governing privacy, employment, and business operations.

6. Sharing and Disclosure of Information

We may share personal information with trusted third parties where necessary for legitimate business purposes.

Such recipients may include:

Clients and Prospective Employers

Candidate information may be shared with organizations seeking talent, leadership professionals, or workforce solutions.

Service Providers and Technology Partners

We may engage third-party service providers that assist with:

• Website hosting;
• Data storage;
• Communication systems;
• Recruitment technologies;
• Professional support services; and
• Business operations.

Professional Advisors

Information may be disclosed to professional advisors, including:

• Legal advisors;
• Auditors;
• Accountants;
• Compliance consultants; and
• Corporate advisors.

Government Authorities and Regulators

Information may be disclosed when required by law, regulation, court order, governmental request, or regulatory obligation.

Courts and Law Enforcement Agencies

We may disclose information where necessary to:

• Establish legal rights;
• Defend legal claims;
• Prevent unlawful activity; or
• Comply with legal proceedings.

Shakrasya does not sell personal information to third parties.

7. International Data Transfers

Shakrasya supports clients, candidates, and business relationships across multiple jurisdictions, including India, the GCC region, Dubai, Singapore, and other international markets.

Accordingly, personal information may be processed, accessed, stored, or transferred outside India where necessary for:

• Recruitment and executive search activities;
• Client service delivery;
• Talent intelligence assignments;
• Business administration; or
• Professional collaboration with international stakeholders.

Where international transfers occur, we seek to implement reasonable contractual, organizational, and technical safeguards designed to protect personal information and maintain appropriate levels of confidentiality and security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to satisfy legal, regulatory, contractual, operational, or business requirements.

Retention periods may vary depending on the nature of the information.

Candidate Records

Candidate profiles, resumes, assessments, and related recruitment records may be retained to support current and future recruitment opportunities.

Client Records

Client-related information may be retained for service delivery, contractual management, business continuity, and relationship management purposes.

Communication Records

Business correspondence and inquiry records may be retained for operational, administrative, and customer service purposes.

Legal and Compliance Records

Certain records may be retained for longer periods where required by law, regulatory obligations, dispute resolution, audit requirements, or risk management considerations.

When information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of such information.

9. Data Security

Shakrasya maintains reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our security measures may include:

• Restricted access controls;
• Role-based authorization processes;
• Secure storage and data management practices;
• Confidentiality obligations for employees and contractors;
• Periodic review of security procedures;
• Monitoring and risk management controls; and
• Appropriate technological safeguards.

While we strive to protect personal information using commercially reasonable measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, enhance security, and understand website performance.

These technologies may collect information relating to:

• User preferences;
• Website interactions;
• Session management;
• Device and browser information; and
• Performance monitoring.

As our website evolves, additional analytics, performance monitoring, and optimization tools may be implemented to improve website effectiveness and user experience.

Most web browsers allow users to control cookie settings through browser preferences. Users may choose to disable or restrict cookies, although certain website features may not function properly as a result.

11. Rights of Individuals

Subject to applicable laws and regulatory requirements, individuals may have certain rights regarding their personal information.

These rights may include:

• Requesting access to personal information;
• Requesting correction of inaccurate or incomplete information;
• Updating personal information;
• Requesting withdrawal of consent where processing is based on consent;
• Requesting deletion of personal information, subject to legal and legitimate business requirements;
• Raising concerns regarding the processing of personal information; and
• Exercising other rights available under applicable privacy laws.

Requests relating to personal information may be submitted using the contact details provided in this Privacy Policy.

12. Third-Party Websites

Our website may contain links to external websites, platforms, or third-party resources.

These websites operate independently and are governed by their own privacy policies, terms of use, and data handling practices.

Shakrasya is not responsible for the privacy practices, content, security, or policies of third-party websites, and users are encouraged to review the privacy policies of any external websites they visit.

13. Children’s Privacy

The services provided by Shakrasya are intended for professionals, employers, business representatives, and individuals seeking employment opportunities.

Our website and services are not directed toward individuals under the age of 18 years.

We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected inadvertently, we will take reasonable steps to remove it.

14. Changes to This Privacy Policy

Shakrasya may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, technological developments, or operational needs.

Any revised version will be published on this website together with an updated effective date.

Continued use of our website or services following the publication of updates constitutes acknowledgment of the revised Privacy Policy.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

Shakrasya Services Pvt. Ltd.

Website: www.shakrasya.com

Email: hr@shakrasya.com

Email: ankit@shakrasya.com

Phone: +91 9106409736

Registered Office Address: B106, Tirthankar Apartment, Naranpura, Ahmedabad-380013

 

 

16. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the use of this website, or the processing of personal information shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.

17. Disclaimer

This Privacy Policy is intended to provide a general framework describing how Shakrasya Services Pvt. Ltd. collects, uses, stores, shares, and protects personal information.

Applicable privacy, employment, data protection, and regulatory requirements may vary depending on jurisdiction, business activities, and operational circumstances. Accordingly, this Privacy Policy should not be construed as legal advice.

Shakrasya Services Pvt. Ltd. should obtain independent legal review and validation of this Privacy Policy prior to final implementation, publication, or reliance, particularly where international operations, cross-border data transfers, or jurisdiction-specific compliance obligations apply.